Help &
Support
(FAQs)

Here to help

To help you find help quickly we have listed the answers to the most commonly asked Technical, Billing and Account related queries below.

If after reading these FAQs you cannot find what you are looking for, please call us on 0330 135 9663 or email us on [email protected] where one of our team will be glad to help you.

General Broadband

Router

Wi-Fi

Billing & Payment

Telephone Line (needs pdfs)

My Account